Privacy Policy
1. Introduction F. BINSABBAR ("we," "our," or "us") is deeply committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you interact with our website and services, ensuring that your data is managed with the utmost care.
2. Information We Collect We collect various types of information in order to provide and improve our services, including:
Personal Information: This includes, but is not limited to, your name, email address, phone number, physical address, and payment details.
Transactional Information: Details about your purchases, order history, and interactions with our customer service team.
Technical Information: Data such as your IP address, browser type, operating system, and the pages you visit on our website. This is collected through cookies and similar technologies.
Marketing Preferences: Information on your preferences for receiving marketing communications, including channels like email, WhatsApp, and other apps.
3. How We Use Your Information We use the information collected for the following purposes:
Order Fulfillment: To process and deliver your orders, including sending you related information such as confirmations, invoices, and customer service responses.
Customer Support: To assist you with inquiries, complaints, or any issues related to your purchases.
Personalization: To enhance your shopping experience by tailoring our communications and offerings to your interests.
Marketing Communications: To send you promotional materials, special offers, and updates via email, WhatsApp, and other applications, subject to your consent.
Legal Compliance: To comply with applicable legal obligations, including tax reporting and anti-fraud measures.
4. Information Sharing and Disclosure We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted partners under the following circumstances:
Service Providers: We work with third-party service providers for payment processing, order fulfillment, and delivery services. These providers are only given the information necessary to perform their functions and are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or in response to a government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Data Security We employ advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data.
6. Your Rights and Choices You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to your personal information if it is inaccurate or incomplete.
Deletion: Request the deletion of your personal data, subject to certain legal restrictions.
Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or contacting us directly.
7. Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and we will notify you of significant changes through our website or other communication channels.
8. Contact Us For any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at concierge@fbinsabbar.com.