1. Introduction At F. BINSABBAR, we take pride in offering exquisite jewelry of the highest quality. We are committed to ensuring your satisfaction with every purchase. In line with Saudi Arabian regulations, we have established the following refund and exchange policy.

2. Eligibility for Returns Returns are accepted exclusively under the following conditions:

Manufacturing Defects: If you receive an item with a manufacturing defect, you are eligible to request a return.

Timeframe: Any request for a return must be made within 24 hours of the purchase date.

3. Return Process To initiate a return, please contact our customer service team at concierge@fbinsabbar.com within the 24-hour window. Upon receiving your request, we will provide instructions for returning the item.

4. Requirements for Return To process your return, the following conditions must be met:

Original Condition: The item must be returned in its original, unused condition.

Packaging: All original packaging materials, including boxes, pouches, and any accompanying documentation, must be included.

Certification: The original certificate of authenticity must be returned as it was delivered.

5. Exchange Policy

Eligibility for Exchange: If you are not satisfied with your purchase and would like to exchange the item, you may do so within 24 hours of the purchase date, provided the item is in its original condition, and the exchange is for a product of equal or greater value.

Exchange Process: To initiate an exchange, please contact our customer service team at concierge@fbinsabbar.com within the 24-hour window. The item must be returned in its original packaging along with the certificate of authenticity.

Inspection: Once we receive the returned item, it will be inspected for any signs of wear or damage. Upon approval, the exchange will be processed.

6. Refund Process

Approval: If a manufacturing defect is confirmed, or if an exchange is not possible, your refund will be processed. A credit will be applied to your original method of payment within [X] business days.

Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Non-Returnable and Non-Exchangeable Items Due to the nature of our products, the following items are non-returnable and non-exchangeable:

Custom or personalized jewelry

Items damaged due to misuse or alteration by the customer

Gift cards

8. Contact Us For any inquiries related to our refund and exchange policy, or if you need assistance, please contact us at concierge@fbinsabbar.com.

Terms of Service

1. Introduction Welcome to F. BINSABBAR. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.

2. Eligibility You must be at least 18 years of age to use our website. By using our site, you represent that you are legally capable of entering into a binding contract.

3. Account Responsibility When you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion.

4. Product Information and Accuracy We strive to provide accurate and up-to-date information on our products. However, we do not guarantee that all descriptions, images, pricing, and availability information are free from errors. We reserve the right to correct any inaccuracies or omissions and to change or update information at any time without prior notice.

5. Orders and Payment

Order Acceptance: By placing an order, you make an offer to purchase the product(s) in accordance with these Terms. All orders are subject to acceptance by us.

Payment: We accept major credit and debit cards, and all payments must be made at the time of purchase. Prices are listed in [currency], and you are responsible for any applicable taxes and shipping costs.

Shipping: Delivery times are estimates and may vary depending on the destination and shipping method selected.

6. Limitation of Liability To the fullest extent permitted by law, F. BINSABBAR shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website. This includes, but is not limited to, loss of profits, data, or other intangibles.

7. Intellectual Property Rights

Trademarks: All trademarks, service marks, and trade names (collectively the "Marks") displayed on our website are proprietary to F. BINSABBAR or their respective owners. The use of any of our Marks without our prior written consent is strictly prohibited.

Copyright: All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of F. BINSABBAR and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of F. BINSABBAR and is protected by international copyright laws. Unauthorized use of our content is strictly prohibited.

Licenses and Access: F. BINSABBAR grants you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of this site or its contents, any derivative use of this site or its contents, or any use of data mining, robots, or similar data gathering and extraction tools. Any unauthorized use terminates the permission or license granted by F. BINSABBAR.

8. Governing Law and Jurisdiction These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of Saudi Arabia.

9. Changes to These Terms We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our site after any such changes constitutes your acceptance of the new Terms.

10. Contact Us If you have any questions or concerns regarding these Terms of Service, please contact us at concierge@fbinsabbar.com.